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Damage during the moving process.

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This is a long day for everyone. Invite a friend, neighbor, or family member over for added friendship, comfort, and support during the relocation process. 90 % of potential clients go with us due to clarity and clear pricing. It is 100% your responsibility to ask your mover if their is or could be any additional charges. We have no additional tax, fuel surcharges, mileage charges, surprise charges, misc. charges . Stay hydrated throughout the day. Remember, if you have not used it in a year, now is a good time to downsize and get rid of it. 9 AM is a perfect start time. We do not want to upset neighbors, most guard gates, apartment complexes, and high rises, do not not let us in any earlier for this reason. Most of those parked at an apartment complex are out of the way because they are gone to work or play by that time. We fight every morning at the gas pump and through traffic in a city this size, we are usually on time but please do not hold it against us if we are a few minutes late. We are driving a large moving truck not a sports car. We also have no control over construction, weather, and road conditions when in route to the pick-up or destination. We call you the day before to confirm your move as well ass the day of when we are about to head your direction. We offer full and partial packing services if requested in advance. We understand, even the day before your move, if you need assistance packing. Let's be ready for an easy move. Most people do not realize that it is costly to take the time to work around people still packing and loose small items take more time to move than boxes and furniture. Most items we cannot use a dolly and we can only carry so much by hand. Providing cold water, snacks, soda, pizza, and/or cookies (snacks) is not necessary but makes for a great move. Allow movers to work at their own pace. Pushing them to save time and money only makes matters worse, can cause damage to your belongings, fatigue, and possible injury. Plant a chair near the front door at the destination. Don't be missing in action, we need a director. Moving things twice takes time and extra money. Marking your boxes and bins on the top and one side, as to what room they are going into at the destination, makes for a quick and easy offload. Fill your boxes to the top for proper stacking. Do not worry about weight, we deal with this daily and have the equipment and manpower to make the heaviest of items seem light. Don't be afraid to use garbage bags for throw pillows, bed pillows, comforters, stuffed animals, etc. You can leave fabric items only in drawers and cabinets when stairs are not involved. Close boxes completely and flat with box tape. Do not interfold the card board to close a box. This causes boxes to intertwine with each other during the stacking and moving process. Gratuity is not necessary but greatly appreciated. Movers do supplement their income with tips. Even $10 says "THANK YOU!". Removing dust makes for a great move. Mixing dust in the air with heat and sweat is not fun or healthy. It is also less dust that your bringing into your new home. You would be surprised what old goodies you may find when getting on a step stool and dusting those high areas of furniture and appliances. Allow an extra day to clean your home after we have moved you out. Make sure your movers leave needed cleaning supplies behind. Make sure you return your cable boxes and set your toothbrush (toiletries), medication, and clothing that you may need aside. Take responsibility for your expensive jewelry so there are no questions if something is lost or misplaced. Make sure your sprinklers do not come on. Take our suggestion for the best number of men for your move. This will keep from fatigue and every extra man cuts your time almost in 1/2, This will save you money. You do not want overkill though. Putting 4 men on a 1 bedroom apartment move is not cost efficient. They will just be bumping into each other. Save a spot for your truck but move vehicles out of the way for easy parking without multiple attempts to get the back door iof the truck as close as possible to your front door. Turn off ceiling fans. 1 day of air-conditioning, even with the doors open in this Florida heat, will not have a significant impact on your electric bill. The outside weather is hot enough for everyone. Let's not have a hot sweaty move if possible. The cooler the air, the faster things get accomplished. Any type of music breaks the air and movers like to keep a beat when moving. This will speed things up and make for a mnore pleasant move. Feel free to take a break. Even if you have to leave to keep your sanity or get hungry. Just let your lead man know. If you have to mark furnishings, painting, vases, TV's, etc. for any reason (like for what room they are going into or what itenms are not going) use painters tape. It is safe for all finishes. Secure your pets. We do not want them as a trip factor and we would feel terrible if one got stepped on. Delegate one bathroom for your movers. We will clean up after ourselves. Don't forget to leave a wash rag and toilet paper. Sneak away and call the office if someone is ill or not performing to your standards. We will directly and confidentially address the situation immediately. Unpacking is done on an hourly pay basis and is available with garbage removal as well. With a full service pack and move, you literally do not have to do anything. We will take care of everything for you. Full packing is normally done the day prior to your move and most partial packing can be done the day of your move. Your complaints are appreciated! We cannot better our business without them We want to know! The owner is not absent at this company and , in most cases, is always available. Weather is not an issue for us. It rains every day in Florida. We know how to protect furniture and floors for all weather conditions. Might we suggest keeping a rag near by at the destination just incase you find a water drop or two on any wood items. Packers will pack everything! Take care of items that you don't want packed before arrival. We put refrigerators and freezers last on the truck so they are the first thing off. Don't forget about bins with ice or coolers for you refrigerated and frozen items. We do provide storage on our trucks for up to 4 days if you have a closing delay. We do make dump and donation runs. We do make multiple stops during your move for pick-ups and deliveries if requested. We are full service. We do full disassemble and reassemble if needed. We blanket wrap everything that is not in a box or a bag no matter what condition. We treat everything like gold. If the movers need to stop between the pick-up and delivery to replenish their food and water, we do not charge for this down time. We do not charge for lunches or breaks on the job site as well. If movers notice any existing damage, above normal wear and tear, they will notify you immediately. We do not want to be responsible for another's mistake and we do not want you to be disappointed in our services. We do tighten loose bedframes and even legs on tables and chairs if loose from normal use, or previous damage, as a professional courtesy. We also do our best with stripped out screws and bolts from previous poor installs. Always do a FULL final walkthrough at both locations, before the men leave with the truck, so nothing was forgotten at the pick-up and everything is in place and assembled at the destination without damage. It would be our great pleasure to serve you!

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